This post is about how to solve the error: “Error getting license. License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER”.
Reason For This Error
This error is related to Adobe’s DRM (digital rights management) for ebooks. If you’re getting this error, it means that your copy of Adobe Digital Editions has not been authorized with the correct Adobe ID.
This can happen a few different ways:
- You originally downloaded the ebook on a different computer, and the computer you’re using now is authorized with a different Adobe ID or isn’t authorized at all.
- You got the ebook illegally, either from a friend who emailed it to you, or through an illegal download.
- You bought the book legally but have screwed up your authorizations through some other manner, like trying to use two different Adobe IDs.
What Is “Authorization” and “Adobe ID”?
Adobe’s DRM works by associating each ebook with your Adobe ID. The “Adobe ID” is simply a free account that you set up with Adobe. If you’ve ever used their forums or downloaded any of their software you probably already have one. You can sign up for an Adobe ID here.
If you’re going to be using ebooks that are protected with this DRM, you should first authorize Adobe Digital Editions with your Adobe ID. That will associate the ebook with your Adobe ID, and allow you to put the ebook on another computer or device later on. If you associate each computer/device with the same Adobe ID, you can then use that ebook on all of those devices.
If Adobe Digital Editions has been authorized with a different Adobe ID than the one which the ebook has been associated, then it won’t open on that computer or device.
How To Fix This Error
If you’re getting an error message that indicates that the licensing for the ebook is causing a problem, that means that you have authorized Adobe Digital Editions (or an app on your device) with the wrong Adobe ID. The only way to solve this is to authorize it with the correct Adobe ID.
How do you know what the correct Adobe ID is? Well, the best way to be certain is to only ever use one Adobe ID. That way, you won’t mix them up. If you’ve forgotten your username or password, use Adobe’s website to find them. If you’ve downloaded the ebook illegally, there is no way to know which Adobe ID is the correct one since the ebook came from some unknown person.
Once you’ve remembered which Adobe ID you’re supposed to be using, you need to de-authorize Adobe Digital Editions and then authorize with the correct Adobe ID.
How To De-Authorize Adobe Digital Editions
1. Open Adobe Digital Editions
2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
3. Click the “Deauthorize” button
How to Authorize Adobe Digital Editions
1. Open Adobe Digital Editions
2. Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions.
I’m kind of fascinated by the debate over traditional publishing vs self publishing. Some authors are saying that traditional publishers aren’t offering enough marketing help anymore, and that they end up having to do a lot of marketing themselves. If they were to self publish, they’d have to do all of the marketing but they’d make much more money on each sale. But I have to wonder if this is just coming from authors who haven’t been able to get a book accepted by one of the big publishers.
I also keep reading about authors who self-published and became extremely popular and made a ton of money. But real examples of this seem hard to find. It’s usually just “I heard about …” rather than actual examples. When Fifty Shades of Grey first became popular, I thought that it was book only available on Kindle, but it turns out that author was published by an imprint of Random House, one of the “big six”.
For example, in this recent article on the Huffington Post:
It used to be enough to be published by one of the big six publishers to sell your book. Now, a published author has to be an online marketing machine, just like self-published authors. And traditionally published authors are turning to self-published authors for tips to reach readers.
As Pittis wound down with her workshop, a woman turned to me. “I just met two women who self-published, and they are each making $40,000 a month,” she told me in a whisper. “Debut authors,” she added.
This is a good moment to explain that most romance authors — traditionally published or not — don’t make a lot of money. Many multi-published romance authors have day jobs and hope for the moment they can make a living with their books.
The same article then continues:
As we shuttled out of the luncheon on our way to more workshops, a woman got my attention. “Screw the Big Six!” she said to me.
“I’m published by the Big Six,” I said, sheepishly. … What was wrong with me, I worried. Was I stupid not to self-publish?
The woman’s mouth dropped open, and her eyes grew large. “Really?” she asked. “That’s fantastic. How did you do that? I’ve been trying for ages.”
I think this is probably a pretty universal thing. The feeling of acceptance an author gets from being traditionally published is a pretty large pull, whether or not that author still has to do some marketing on her own.
But what is an author to do? The standard advice has been to have a website, a blog, and be really active on social media. But now there are articles coming out saying that this might not be the answer. I found this article at The Guardian interesting. It’s kind of long, but this is the part that really stood out for me:
Self-styled eSpecialists such as Penn often invoke the 80/20 rule which advises that, as a sales person (in this case an author), you should spend 20% of your time writing and 80% of your time networking through social media. In tune with this, self-epublishing author Louise Voss recently informed me that the success of her ebooks came about as a result of spending about 80% of her time marketing.
And if that seems like a limitation on your creative time, consider the case of San Diego-based “book publicity and promotions expert” Paula Margulies, who is taking the 80/20 rule even further. She claims that when tweeting and Facebooking you should spend “80% of your time posting about things other than your book, and 20% selling. That’s right – 80% of what you post should not be a sales pitch.” Why does she recommend this? “Because readers are human beings, who long to make connections with others … They join social networking sites not to receive non-stop reminders to buy, but to develop relationships.” Margulies advocates that authors blog and tweet about hobbies and personal activities: things you like, and which you think will draw other people to you. Essentially, 80% of your tweeting should be about cats, food, sport, what’s happening outside your window – all the things that millions of non-writers tweet about. This theory is backed up by many other self-appointed social media specialists.
Let’s look at the stats. If we take Margulies and Penn seriously, how much time does this leave for actually writing? Most self-epublished authors hold down a day job, so let’s give them three hours a day, after work, for author activities. That’s 1,095 hours a year. Reduce this to 20% (since you have to spend 80% of your time covertly self-promoting online), and you get 219 writing hours a year, which works out as 18 12-hour days to write a book.
So … if you have to promote your book yourself it will be a HUGE job that won’t leave you enough time to actually write a book in the first place. If this is true, then my feeling is that being traditionally published is a better bet, in terms of marketing, at least, because your book will be on your publisher’s website, maybe even in some bookstores, and they will do some marketing for it.
On the other hand, if you just can’t get a publisher to buy your book, ebooks are now popular enough that self publishing isn’t a totally terrible idea. If you do sell any copies you will make more money because you don’t have to give a cut to a publisher, and maybe if you gain even a small amount of popularity a big publisher will take notice.
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eBook Reader Software Blog by Jared Scott is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License.