Tag Archive | deauthorize

How to De-Authorize Your eReader in Adobe Digital Editions

In this post I’ll be giving you step-by-step instructions on how to de-authorize your eReader in Adobe Digital Editions. You might want to do this if you want to change the Adobe ID that you have associated with your device.

In these instructions I’ll be using my BeBook Neo because that is the type of e-Ink eReader that I happen to own at the moment, but the process should work for any E-Ink style eReader device that Adobe supports for authorization. (Just like my post for authorizing your device, this doesn’t apply to Android or iOS — just eReaders.)

Note: This will only work if your device has been authorized with an Adobe ID in the past. If you never did that, these instructions simply won’t do anything.


1. Start with your eReader turned off and disconnected from the computer. Also start with Adobe Digital Editions closed. This will help prevent any issues with ADE recognizing the device.

2. Connect your eReader to your computer with its USB cable.

3. Turn on the eReader.

4. When my BeBook Neo detects that it is plugged into the computer, it asks me if I want to connect to the computer. Tapping ‘NO’ would just allow it to charge. Tapping ‘YES’ lets you transfer files to its memory and perform other functions related to the computer, so tap YES.

5. Open Adobe Digital Editions on your computer.

6. On your keyboard, simultaneously press the Ctrl, Shift, and E buttons, and then let go. (ctrl-shift-E). This should give you this prompt:

7. Click the ‘Deauthorize’ button.

How To Change the Authorized Adobe ID

What do you do if your copy of Adobe Digital Editions is authorized with the wrong Adobe ID? This can happen if you’ve started using a different Adobe ID or you somehow messed up the authorization in the past.

If you’re trying to open an ebook when Adobe Digital Editions is authorized with the wrong Adobe ID, you’ll get an error message like: “License fulfilled by a different user” or something similar referencing licensing or authorization.

Important note: If you have some ebooks that do require your current authorization, those will become unreadable if you authorize with a different Adobe ID.


The first thing to do is deauthorize Adobe Digital Editions. This will remove your current authorization.

1. Open Adobe Digital Editions

2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)

3. Click the “Deauthorize” button

Deauthorize Adobe Digital Editions

4. After this you should close Adobe Digital Editions, and then open it again.


If you’ve followed the steps above, your copy of Adobe Digital Editions is no longer authorized.

1. Open Adobe Digital Editions

2. Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions.

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